Joining BPO helps you learn a lot of practical skills What is BPO? Business process outsourcing (BPO) is a method used by companies for subcontracting their non-core work when they want it to be done by professionals at a cheaper price so they outsource such work to other countries mostly third world countries this process of outsourcing non-core services is mainly divided in two categories front office and back office. What is the front office? Front office- Front office refers to companies contracting their non-core tasks mainly comprising customer services, tech support, sales, and marketing-related work. What is the back office? Back office- Back office refers to companies contracting their core business operations such as accounting, payment processing, HR recruitment, quality assurance for professionals, IT services, and regulatory compliances. What are the key skills required for BPO jobs? Well, one does not need a very complex skillset for a BPO job fluency in the English langu...
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